​​​​​​​​​​​Bi-Monthly Avatar User Forums:  These are opportunities for the Avatar Team to meet with provider agencies and provide feedback on system suggestions and/or requests from providers. The Avatar Team  also communicates billing, training and system enhancements during the forums.   

Location: Virtual via Skype for Business

We will be emailing out the Skype invites to those users who have been previously added to our Avatar Distribution Lists. If you would like to be added to the list or you aren’t sure if you are included, please email Avatar Support at

​Mental Health

2022 MH  User Forum Calendar

2021 MH User Forum Calendar

2020 MH User Forum Calendar

2019 MH User Forum Calendar

Mental Health Practice Management & Clinical User Forum Minutes (Updated 4/21/2022)

Substance Use Prevention and Treatment (SUPT)

2022 SUPT User Forum Calendar

2021 SUPT User Forum Calendar

2020 SUPT User Forum Calendar​​​​​​

SUPT Services Practice Management & Clinical User Forum Minutes (Updated 4/21/2022)

Archived User Forum Minutes 

County/Provider Leadership Meeting: This is an opportunity for agencies to meet with Department management and discuss process and policy. Link to Minutes.

Avatar One-on-One Support Sessions: The Avatar Team is available to work with you individually regarding any additional Avatar Support you may need in regards to client billing or clinical forms in Avatar. Scheduled one-on-one virtual appointments via Skype for Business will be offered on designated days of the month. Please refer to Avatar Training Schedule for available dates. Please reserve your appointments ahead of time as slots are limited.

For Billing support please email

For Clinical support please email



9616 Micron Sacramento, CA 95827 (916) 876-5806