​Known Issues

IssuePossible Workaround
Group Notes Issue-  Although groups have been signed / completed by co-facilitators, their notes may stay as "in progress" within their my work basket. When trying to access the item, the user will receive an error that they are not authorized to view that screen.Please ignore the to-do item. This is not impacting billing or workflow actively.
Client Accounts Screen there is a known issue when you click on the Financial Information Complete check box and close the screen it is not saving your selection. Currently there is no workaround but there is a high priority ticket and Streamline is working on this issue. 
The new color options in SmartCare may block comments from being seen. Currently there is no workaround but there is a high priority ticket and Streamline is working on this issue. 
In the Client Problems Client Clinical Problems screen the “Identified By” field is not auto-populating and is also blanking out after save even when a value is manually entered. This is only occuring when the user is trying to Modify an existing problem. The user will need to toggle the program and then go back to the "Identified by" box and type in the staffs name (Last name, First) > choose that name in the dropdown provided > click Modify > click Save.