Claiming
Medi-Cal Claiming Status
Timely claiming is processing claims after the 20th of the following month of service.
Claiming was paused from 7/6/26 to 9/24/26 due to an issue in SmartCare.
- SUPT- Working on June 2026 for services ready to be claimed.
- MH- Working on June 2026 for services ready to be claimed.
Updated Guidance
Updated guidance for Delay Reason Code usage for denials due to an issue with the implementation of CalAIM.
- Claims Correction Spreadsheets (CCS) must be submitted to BHS-EHRBilling@saccounty.gov no later than 600 days from the date of service to ensure timely processing.
- Please ensure all corrections have been completed and that your request is fully reviewed for accuracy prior to submitting your CCS.
- The timeline has been reduced from 700 days to 600 days to allow for additional processing time requested by DHCS. This additional time is also necessary for our Billing Team to complete review and ensure timely processing.
Questions
If you have questions specific to claiming or fiscal matters, including the addition of new OHC guarantors send them to: BHS-EHRBilling@saccounty.gov
Resources
Cal AIM References and Manuals Effective July 1
- Billing manuals
- Denial codes (Claims Adjustment Reason Codes [CARC] and Remittance Advice Remark Codes [RARC])
- Medi-Cal Aid Codes