The Electronic Health Record (EHR) team provides support, training and billing support for electronic health record programs Avatar and SmartCare. These EHRs are used by Sacramento County Behavioral Health Services (BHS) and BHS Contract providers for both Mental Health (MH) and Substance Use Prevention and Treatment (SUPT).
An Issue with ASAM when selecting a LOC at the end of each dimension has been identified. The drop down in the General section (which should reflect the LOC selected) is not populating the correct LOC. It appears to be populating a LOC higher than selected.
Please note, you will NEED to change the LOC in the General section of each dimension to the correct selection prior to saving to ensure the correct LOC is listed on the ASAM.
We have opened a ticket with CalMHSA and will send a follow-up once this issue has been resolved.
As a reminder, access to Avatar will no longer be available for all Sacramento County users as of July 1, 2025. Any requests for Avatar records will need to be sent to Quality Management at QMinformation@saccounty.gov.
