Provider Notices

Sacramento County Behavioral Health Services posts Provider Notices here. These notices contain key updates and are distributed to Sacramento County and contracted service provider staff.

For additional information regarding provider notices and/or to be added to the distribution list, please contact your program coordinator or send an email to bhs-dhs@saccounty.gov.

Cultural Competence and Ethnic Services (CCES)

Date	Information Communicated	Attachments	Date Posted

Mental Health (MH) and Behavioral Health Services-Screening And Coordination (BHS-SAC)

Date	Information Communicated	Attachments	Date Posted
10/21/2025	Email subject: Updated BHS 911 Call and Response Log Starting November 1st, 2025, all BHS Contracted and County Operated Programs are required to use the updated BHS 911 Call and Response Log to document their monthly 911 calls related to mental health and substance use crises. The log must be submitted by the 5th of the following month to DAT Program Planner, Melissa Dollar at DollarMel@saccounty.gov, with a copy to their Contract Monitor/Manager.	1. Email Attachment 2. BHS Calls to 911 and Response Log	10/22/2025

Quality Management (QM)

Date	Information Communicated	Attachments	Date Posted
07/31/2025	Email Subject: New CHW P&P and Updated Staff Registration/Credentialing P&P Introduced Community Health Worker and Enhanced Community Health Worker Services Policy Notified Providers about updates to Staff Registration and Credentialing Policy to include CHW classification for both MHP and SUPT providers, the addition of an AOD Counselor to MHP providers and OQP to SUPT providers	1. New CHW P&P and Updated Staff Registration_Credentialing P&P Email PDF 2. BHS-QM 03-15 Community Health Worker and Enhanced Community Health Services 3. BHS-QM 03-07_Staff Registration_Credentialing P&P Plus Attachments A-L	08/06/2025

Substance Use Prevention and Treatment (SUPT)

Date	Information Communicated	Attachments	Date Posted
07/11/2025	Email Subject: Accessing SmartCare for SLEs - Memo and attachments announcing the transition for all contracted SLE/Recovery Residence Providers to start using SmartCare	1. Accessing SmartCare for SLEs - Memo 7-10-2025 2. Attachment A - SLE Minimum Required Elements in SmartCare 7-3-25 3. Attachment B - Staff Roster Template 10-21-24	08/06/2025
09/02/2025	New information regarding the education requirements for registered and certified alcohol or other drug (AOD) counselors due to the passage of AB 2473.	1. New AOD Counselor Education Requirements - Memo 9-1-2025	09/23/2025

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