Sacramento County Behavioral Health Services posts Provider Notices here. These notices contain key updates and are distributed to Sacramento County and contracted service provider staff.
For additional information regarding provider notices and/or to be added to the distribution list, please contact your program coordinator or send an email to bhs-dhs@saccounty.gov.
Cultural Competence and Ethnic Services (CCES)
Mental Health (MH) and Behavioral Health Services-Screening And Coordination (BHS-SAC)
01/13/2026
| Community Supports Implementation Guide and Video
| 1. Community Supports Implementation Guide
| 01/13/2026
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10/21/2025
| Email subject: Updated BHS 911 Call and Response Log
Starting November 1st, 2025, all BHS Contracted and County Operated Programs are required to use the updated BHS 911 Call and Response Log to document their monthly 911 calls related to mental health and substance use crises. The log must be submitted by the 5th of the following month to DAT Program Planner, Melissa Dollar at DollarMel@saccounty.gov, with a copy to their Contract Monitor/Manager.
| 1. Email Attachment
2. BHS Calls to 911 and Response Log
| 10/22/2025
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Quality Management (QM)
03/24/2026
| Greetings Providers, Please see attached Provider Notice regarding the TADT FAQs. | 1. TADT FAQs Memo
2. TADT FAQs March 2026
| 03/24/2026
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03/24/2026
| Greetings Providers,
Please see attached Provider Notice regarding the Authorization to Share Confidential Member Information (ASCMI) Form in SmartCare.
The Sacramento County Electronic Health Record (EHR) team will provide a demonstration of the form at the next User Forums: SUPT Calendar – next is Wednesday 3/25/26 2:00-3:30 via Teams MH Calendar – next is Thursday 3/26/26 1:00-2:30 via Teams | 1. ASCMI Memo
2. AB-133 & CalMHSA Data Sharing What You Need to Know
| 03/24/2026
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01/13/2026
| This notice is for all county operated, county contracted and out-of-county service providers.
The Corporation for Supportive Housing (CSH), in collaboration with Department of Healthcare Services (DHCS) and California Behavioral Health Directors Association (CBHDA), has provided new information regarding Housing Support Plan (HSP) requirements for Providers due to the implementation of Transitional Rent, effective January 1, 2026. The purpose of this memo is to inform Providers of those updates.
Quality Management will be updating Documentation Training materials to reflect these changes. Please direct questions to QMInformation@saccounty.gov
| 1. Housing Support Plan Memo
2. Housing Support Plan Quality Review Tool
| 01/13/2026
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07/31/2025
| Email Subject: New CHW P&P and Updated Staff Registration/Credentialing P&P
Introduced Community Health Worker and Enhanced Community Health Worker Services Policy
Notified Providers about updates to Staff Registration and Credentialing Policy to include CHW classification for both MHP and SUPT providers, the addition of an AOD Counselor to MHP providers and OQP to SUPT providers
| 1. New CHW P&P and Updated Staff Registration_Credentialing P&P Email PDF
2. BHS-QM 03-15 Community Health Worker and Enhanced Community Health Services
3. BHS-QM 03-07_Staff Registration_Credentialing P&P Plus Attachments A-L
| 08/06/2025
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Substance Use Prevention and Treatment (SUPT)
02/25/2026
| This email is being sent out on behalf of CQI, EHR and SUPT.
Greetings Residential Treatment Providers,
We understand that this update may be unexpected and may cause frustration, and we truly appreciate your patience and continued partnership as we work through these recent denials together.
It has come to our attention through provider denials that Residential Treatment Providers (including Withdrawal Management) are not permitted to use Z03.89 or any of the Z55–Z65 codes when claiming the daily rate.
To correct these denials, a diagnosis update must be completed using an approved F code from the list in the DMC-ODS Billing Manual , beginning on page 111. When selecting the replacement for Z03.89 or any of the Z55–Z65 codes, please review the assessment information documented in the ASAM and BQUIP for each member. Your LPHA should determine the most appropriate diagnosis from the approved list based on the information gathered—and only if clinically appropriate to the service provided.
Our CQI/QM team will be updating training materials and the DMC ODS DSM–ICD 10/ SNOMED Crosswalk to reflect these changes so that Residential Treatment Providers have clearer guidance moving forward.
To avoid future recoupments, timely review of denials is essential. Please remember that corrections must be completed within 15 months, and the EHR team requires approximately 4 weeks to process replacements. Please run and work on the Program Denials Report in order to work these denials. We encourage you to take prompt action to ensure compliance.
If you need assistance:
• For denial corrections, please contact BHS-EHRBilling@saccounty.gov
• For documentation-related questions, please contact QMInformation@saccounty.gov
| 1. Residential Treatment Diagnosis Requirements
| 04/03/2026
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09/02/2025
| New information regarding the education requirements for registered and certified alcohol or other drug (AOD) counselors due to the passage of AB 2473.
| 1. New AOD Counselor Education Requirements - Memo 9-1-2025
| 09/23/2025
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07/11/2025
| Email Subject: Accessing SmartCare for SLEs - Memo and attachments announcing the transition for all contracted SLE/Recovery Residence Providers to start using SmartCare
| 1. Accessing SmartCare for SLEs - Memo 7-10-2025
2. Attachment A - SLE Minimum Required Elements in SmartCare 7-3-25
3. Attachment B - Staff Roster Template 10-21-24
| 08/06/2025
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