Community Wellness Response Team (CWRT)

Community Wellness Response Team (CWRT)

What is CWRT?

The Community Wellness Response Team (CWRT) responds to calls from 988 24 hours a day, 7 days a week, 365 days a year for individuals who may benefit from in-person crisis intervention, assessment of needs and risks, and safety planning. CWRT identifies and leverages individual strengths and natural supports; coordinates with existing Mental Health Plan (MHP) and Substance Use Prevention and Treatment (SUPT) providers as appropriate; provides voluntary transportation to urgent/emergent resources; and linkage to ongoing services.

CWRT Fact Sheet

How do I contact CWRT?

Dial 988

Anyone can receive a CWRT response by calling (or chat/text) 988 to receive support from a crisis line specialist. If needing an in-person support, the specialist will initiate a three-party call with a CWRT Dispatcher. The Dispatcher will take lead on the call and ensure a response team meets with you at your chosen location (e.g., home, library, park, etc.).

The community can access the CWRT by calling 988 and directly by calling (916) 999-HOPE (916-999-4673).

What is 988?

The 988 Suicide & Crisis Lifeline provides 24/7/365 chat, text, and hotline coverage throughout the state and nationwide. 988 is staffed with empathetic and extensively trained counselors who provide suicide risk assessments, explore stressors, identify coping skills, resources, collaborative safety planning and follow up calls. 988 also provides warm-transfers as needed to CWRT for Sacramento 988 callers in need of a voluntary mobile response for any mental health crisis.

Program Updates

Newest update! Wednesday, December 11, 2024

Previous Updates:

CWRT Advisory Committee

The CWRT Advisory Committee meets on the second Tuesday of the month from 6pm to 8pm at 700 H Street in Sacramento. For meeting agendas and minutes, please click here and refer to the Mental Health Board Meetings section.

The Selection Committee for the Community Wellness Response Team Advisory Committee (formerly known as the Wellness Crisis Call Center and Response Team, or Alternatives to 911) has concluded its selection process. Community members will be notified of any future vacancies. Please see the application information below.

BHS Resources for Law Enforcement/First Responders
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